Cookie Policy

Welcome to LuckyBet. Like most online services, we use cookies and similar technologies to make your experience on our website secure and enjoyable. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. By continuing to use the LuckyBet website, you agree to our use of cookies in accordance with this policy.

A cookie is a small text file placed on your computer, tablet, or mobile device when you visit a website. These files contain information that can be read by the website that placed them (first-party cookies) or by third parties (third-party cookies). Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site. They help us remember your preferences, understand how you interact with our services, and tailor content to your interests.

At LuckyBet, cookies serve several crucial functions. They help us operate our website, enhance its functionality, analyse user behaviour, and deliver relevant advertising. We use cookies to improve your overall experience and protect the security and integrity of our platform. We categorise the cookies we use into several types, each serving a specific purpose, as detailed below.

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device for a longer period or until you manually delete them, allowing us to remember your preferences and settings for future visits to LuckyBet.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the LuckyBet website. Without these cookies, certain core functionalities would not work. They enable you to move around our site and use its essential features, such as accessing secure areas, managing your account, and processing transactions. These cookies do not gather information about you that could be used for marketing purposes or to remember where you have been on the internet.

For example, essential cookies allow us to:

• Identify you as being logged in to LuckyBet.
• Remember information you have entered on forms, such as registration forms.
• Enable secure transactions and account management.
• Protect the security of our services and prevent fraudulent activity.

Because these cookies are vital for the website's operation, they cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics cookies collect information about how visitors use the LuckyBet website, such as which pages are visited most often, and if they encounter error messages. These cookies help us understand and improve the performance of our site, making it more user-friendly and efficient. All information collected by these cookies is aggregated and therefore anonymous. It is used only to improve how the LuckyBet website works.

Specifically, analytics cookies help us to:

• Monitor the performance of our website.
• Identify and fix technical issues.
• Understand which content is most popular.
• Optimise our site design and user journeys.

By understanding how our users interact with LuckyBet, we can continuously refine our services and provide a better experience for everyone.

Functional cookies allow the LuckyBet website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your username, language preference, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Examples of how we use functional cookies include:

• Remembering your login details for your next visit.
• Storing your preferred language settings.
• Recalling your gaming preferences.

These cookies make your experience on LuckyBet more convenient and tailored to your individual preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. After you have been to LuckyBet, you may see advertisements about our services elsewhere on the internet.

These cookies help us to:

• Show you relevant LuckyBet advertisements on other websites.
• Measure the effectiveness of our advertising campaigns.
• Understand the interests of our users to better target our marketing efforts.

We only use these cookies with your consent, which you can manage through your browser settings or our cookie consent tool.

In addition to our own cookies (first-party cookies), we also work with various third-party service providers who may place cookies on your device when you visit the LuckyBet website. These third-party cookies are set by a domain other than the one you are visiting. They are typically used for analytics, advertising, and providing content from external platforms, such as social media integration.

For example, third-party cookies might be used by:

• Analytics providers: To help us understand website traffic and user behaviour.
• Advertising partners: To deliver targeted advertisements.
• Social media platforms: To allow you to share content or interact with our social media presence.

We carefully select our third-party partners and require that they adhere to strict data protection standards. We do not control these third-party cookies, and you should refer to the respective third-party's privacy and cookie policies for more information on how they use cookies.

The lifespan of a cookie varies depending on its purpose. Some cookies, known as session cookies, are temporary and are erased from your device as soon as you close your web browser. These are typically used for essential functions during a single browsing session.

Other cookies, known as persistent cookies, remain on your device for a set period or until you manually delete them. This duration can range from a few minutes to several years. Persistent cookies are used to remember your preferences, settings, and login information across multiple visits to LuckyBet, enhancing your convenience and personalising your experience.

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the LuckyBet website and some features may not function correctly.

You can manage your cookie preferences through:

• Browser settings: Most browsers allow you to control cookies through their settings preferences. You can typically find these settings in the "options" or "preferences" menu of your browser.
• Our cookie consent tool: When you first visit LuckyBet, we present you with a cookie consent banner that allows you to accept or decline certain categories of cookies. You can revisit your preferences at any time.
• Third-party opt-out tools: For advertising cookies, you can often opt out directly through industry-specific opt-out pages provided by organisations like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Please note that if you delete your cookies, or use a different browser or device, you may need to set your preferences again.

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally agreed-upon standard for how websites should respond to DNT signals. LuckyBet does not currently respond to DNT signals. However, we are committed to protecting your privacy and will continue to monitor developments around DNT and other privacy-enhancing technologies. In the meantime, you can manage your cookie preferences as described in the "Managing and Disabling Cookies" section of this policy.

We may update our Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes we make will be posted on this page, and where appropriate, notified to you by email or through a notice on the LuckyBet website. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. The "Last Updated" date at the top of this policy indicates when it was last revised.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our customer support team. You can reach us through the contact methods provided on the LuckyBet website, typically through live chat, email, or our dedicated support page. We are committed to addressing your inquiries promptly and transparently.